Keeping track of the witness details is good policy. Collecting and archiving witness information helps document what actually happened. In addition, witness information can provide valuable background data if legal or regulatory action results from the incident.
Use the Track Incident Witness feature to add information about an in incident witness.
To add a new incident witness information or modify an existing witness information:
The Incident Witnesses pane opens listing the witnesses (if any) associated with the incident.
The Incident Witness Details pane opens to the right.