Workplace Services / Reservations

Approve a Reservation

Some reservations require approval. Room and resource reservations require approval if the room arrangement/resource that has been reserved has been defined to require approvals. To change this setting, consult your business process owner.

Reservations that require approval can be approved by users who have been assigned as an approver for the room arrangement/resource. In addition, any reservation can be approved by a Reservation Manager. Also, if no approver has been assigned to a room arrangement/resource, a reservation for this room arrangement/resource can be approved by someone with the Reservation Service Desk role.

Note: If a user changes a reservation after the reservation has been approved, the reservation requires re-approval.

Note: Reservations that do not require approval have the status of "Confirmed" immediately after the reservation is made.

To approve a reservation:

Select the Approve Reservations/Approve Reservation task in the Process Navigator.
Enter search criteria to narrow your search results. For example, enter a Created By value to view all room and resource reservations created by a particular employee.
Click the Search button.
1. The system displays only the reservations that require approval that your role is allowed to approve. Reservations that require approval can be approved by users who have been assigned as an approver for the room arrangement/resource. In addition, any reservation can be approved by a Reservation Manager. Also, if no approver has been assigned to a room arrangement/resource, a reservation for this room arrangement/resource can be approved by someone with the Reservation Service Desk role.
Find the reservation you want to approve and click the Approve button next to this reservation.
1. The reservation is now assigned the status of "Confirmed."
2. Note: If you click the Reject button, the reservation is assigned the status of "Rejected."
You are now ready to proceed to another task.