Typically, general staff users include all users who work with the program but do not have authorization to assign roles or configure the application. General staff can include craftspersons, guests, department heads, supervisors, financial staff, service requestors, and so forth.
General staff perform tasks such as reserving rooms, approving work, editing selected data, reporting maintenance issues, looking up floor plans, updating work requests with details about the work. Additionally, they might have authorization permissions to approve visitor passes, service requests, move requests, projects, and so forth.
Actual authority levels are configurable and site-specific.