Once an incident is reported, you can run the Track Incident Witness task to add information from witness to the event.
Keeping track of the witness details is good policy. Collecting and archiving witness information helps document what actually happened. In addition, witness information can provide valuable data if legal or regulatory action results from the incident. After saving the record, you can upload a witness document to associate it with the record.
To add new witness information or modify existing witness information:
The Incident Witnesses pane opens listing the witnesses (if any) associated with the incident.
The Incident Witness Details pane opens to the right.
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