Putting Work On Hold

To put work on hold:

1. From the Building Operations Console, click Hold for any request that is Issued and In Process. To select multiple requests, select their check boxes and then click Hold from the multi-select action buttons that appear at the top of the screen.

   

   You can select multiple work requests as long as they are all Issued and in process, and you are putting them on hold for the same reason.

   The Hold Work Request form appears.

   

2. In the Reason for Hold section, select one of the following:
   • Hold for Parts
   • Hold for Labor
   • Hold for Access.
3. Click Yes.

   The work request is now shown in the On Hold for Parts, On Hold for Labor, or On Hold for Access section of the console depending on your selection.

4. At the appropriate time, resume the work. When the work has been resumed, you can locate the work in the appropriate section of the console, update the work, and mark it as completed.

You can put work on hold from a mobile device in either of the following ways:

• From the Issued tab, tap the work requests you want to put on hold, and tap the check mark icon menu that appears after you select work requests. From the check mark menu, select whether the work is on hold for parts, labor, or access. You can select multiple work requests if you are putting them on hold for the same reason (parts, labor, or access.)

  

• Alternately, from the My Work button, tap the work request and tap Hold from the top of the screen.

  

Resume the work. Once work resumes, you can set the status to Resume to Issued, or you can update it and mark it as completed.