You may want to control the items that display on the Workplace Services Portal main menu, which is divided into two sections:
The Activity Types table controls the menu items for the Requests portion of the main menu.
When you add a new mobile menu item or a new mobile activity type, you enter the Mobile Action field for the new item. The Mobile Action field helps the Mobile Workplace Services app to know which action to take when the user selects a menu item.
When the user selects the menu item, the app uses the Mobile Action to execute the corresponding feature. Thus, the value of the Mobile Action field must correspond to one of the values that the app has defined in the source code.
For example, in Workplace Portal, choosing the “Locate Employee” menu item, will trigger the LocateEmployee
mobile action; or, choosing “Maintenance” will trigger the ServiceDeskMaintenance
action.
Thus, when defining a menu item, the value entered in the Mobile Action field must correspond to a value in the list of actions defined in the source code of the app. When an application engineer wants to implement a new feature, the engineer has to add the new mobile action value in the list of action codes of the app, and implement the corresponding behavior menu item selection.
The Workplace Portal application works in conjunction with the following Web Central applications: Space Inventory & Performance, Personnel & Occupancy, On Demand Work, Service Desk, Hoteling, Reservations. Sites can remove request types (for example, hoteling requests, move requests) from the catalog of services if the site does not use the ARCHIBUS application that supports that type of request.
To do add or remove an item:
Out of the box, it is not possible to provide each user with a set of tasks specific to their work; for example, if a user is not authorized to request moves, you cannot omit this task from the mobile device for this specific user. Instead, you run the above procedure to remove a menu item for all members of the WORKSVC-MOB security group.
For the Requests portion of the menu, you can change the following by editing the Activity Types table:
To change the appearance of a Request item:
To change the appearance of an information item, such as View my Reservations, use Web Central's System Administration / Mobile Apps Manager / Manage Mobile Menu task.
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