You may wish to set up ARCHIBUS Workplace for self-service users such as employees, building guests, and contractors. From Workplace self-service users can:
Self-service users can access Workplace from:
Once self-service users make requests from Workplace, a facility manger can manage the requests using the below ARCHIBUS applications. Using the ARCHIBUS applications, you can add additional details to the request.
As the request is managed in the ARCHIBUS applications, the requestor will see the request status change in Workplace. For example:
ARCHIBUS Workplace task | How Managed |
---|---|
Request Working Space |
Hoteling application. In Workplace, Hoteling bookings are referred to as "requests for working space." |
Request Meeting Space |
Reservations. In Workplace, room reservations are referred to as "requests for meeting space." |
Request Individual Move | Enterprise Move Management. |
Request Group Move (Managers only) | Enterprise Move Management |
Request Service | Service Desk |
Request Maintenance | On Demand Work |
Note: A deployment may not have all of the above enterprise applications. Accordingly, if the deployment does not have an application, you must disable the Workplace interface components that require this application. For example, if your site does not have Enterprise Move Management, you do not want ARCHIBUS Workplace to include the move features as you would have no way to manage a move once it is generated. To disable Workplace features, see Set Application Parameters for Workplace.
See also
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