Once self-service users request working space and meeting space using Archibus Workplace, you can review the requests, and cancel them if needed.

View the following video and topics for an overview of managing reservations. When you finish, you can work with the sample project to experiment requesting meeting and working space with Archibus Workplace and examining the requests in the Service Console, consulting the help topics for information on performing specific tasks.

Videos

• Manage all service requests (2:22)

 

Key Help Topics

• Edit and cancel reservations
• Manage workspace requests (bookings)
• Reservation and workspace booking reports

 

How to Use the Service Console

• Explore the Service Console
• Open the Service Console
• Find service requests
• Select service requests to view and process
• Control the Service Console's columns and sort order
• View service request locations on a floor plan or map

Note: Functions for requesting working spaces, conference rooms, and moves are available in Workplace only if your site has licenses for the Archibus Reservations cloud module or Archibus Space Management cloud module. If your site does not have these modules, Archibus Workplace will not show the buttons and options for these features, and self-service users will not make these types of requests. Accordingly, reservation, booking, and move requests will not appear in Service Console.