Archibus Workplace

A self-service tool that enables company employees and guests to perform tasks such as the following:

• search for buildings and review their floor plans
• search for rooms and locate them on floor plans
• search for employees and locate their offices (either permanently assigned seats or booked seats) on a floor plan
• search for a department and examine on a floor plan all the space assigned to this department
• request maintenance
• request equipment service
• make other types of requests particular to your site
• request meeting spaces and working spaces (requires a license for the Reservations cloud module or Reservations and Hoteling applications)
• request an employee move (requires a license for the Space cloud module or Occupancy application)

Archibus Workplace can be accessed in many ways:

• building guests can access it from lobby kiosks to locate an employee or room. In kiosk mode, Workplace highlights rooms by department, as shown in the below image.
• employees can make requests from phones, tablets, and desktops
• employees can scan a QR code on a room or equipment item, and then request service for this item or reserve the room
• employees can select the Workplace task from the sidebar navigation menu

Facility managers provide users with one of these Workplace views:

• Service Catalog
• Dashboard
• Kiosk Dashboard view (shown below)

A request made in Workplace can be managed with:

• the Service Console of Archibus Foundations or the Service Desk application
• the views of the Cloud module or the application that corresponds to the requested task.

Archibus Workplace requires no Archibus training. It is available for the Archibus Cloud products and as well as the full Archibus software.