System Administration / ARCHIBUS System Administration / Mobile Apps Manager

Track Mobile Device Registration

ARCHIBUS support a flexible assignment of mobile devices; it does not require that mobile users work with only one device at a time and that they finish their work before handing over the device.

ARCHIBUS supports:

sharing the same device between multiple users
- For instance, a site might have a limited number of corporate-owned devices that are shared between shifts. When workers finish their shift, they sign out of their device and it is used by the next worker.
allowing one user to have multiple devices at once
- For example, a user may switch between a tablet and a phone for various tasks.
- However, they need to register only one device at a time. When a user registers a device, the system will unregister any devices currently registered to the user.
allowing employees consuming workplace services from their own personal devices.
- For example, booking meeting rooms, requesting services, processing work requests, and so on.
- This is known as BYOD / BYOT-- "Bring Your Own Device / Technology." For information, see: https://en.wikipedia.org/wiki/Bring_your_own_device

The following example shows how one user might mix the above approaches:

a maintenance craftsperson prefers to use their own personal phone to execute standard work orders because it is easy to carry to the work site.
the craftsperson also has a company-issued iPAD for reading maintenance documents, reading large complex work orders, and looking up the work location on the floor plan .
the craftsperson shares the iPAD with a co-worker on another shift.

Administrators need to know:

How many devices are registered to a specific user?
Which devices are registered to a specific user?
Where is a device? To whom is a device registered ?
Who was using a device during a specific time frame, such as last week?

The System Administration / ARCHIBUS System Administration / Mobile Apps Manager / Track Mobile Device Registration task presents the afm_mob_dev_reg_log table, which stores each time a user logs in and logs off a mobile device.

For more information, see Shared Mobile Devices and Multiple Devices per User.

This task is handy for checking if a device needs to be unregistered, for example if the user is no longer actively using the device. A system manager can unregister a device using the System Administration /User and Security / Add or Edit Users and setting the Mobile Device Enabled field to No.