action item

Action items are a list of "to do" tasks. For example, you can have action items for managing such items as:

leases
SDSs
service requests -- in this case the action item has a type of SERVICE DESK-MAINTENANCE.
commissioning -- action items structure the design submission approval process, and to generate action items that are assessment items for each piece of equipment you are evaluating as part of the commissioning process.
compliance tasks -- generated as follow-up actions to questionnaires
Clean Building tasks

If you are managing action items with projects, you can store cost and scheduling information for a project by the project phase; that is, cost and schedules are entered as:

baseline estimates when projects are requested
design estimates during the planning phase
actual costs and duration when the project is executed.

In this way, action items enable you to track and analyze time and work estimates and compare them to actual time and costs. Action items can also be combined into work packages that are put out for bidding to vendors.

Action items are stored in the activity_log table.